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You have 14 days after receipt of your order to return your items to us for a refund if they are not suitable.
Have you changed your mind ? No problem !
To return an item from your order, follow the different steps below:
- Sign into your account.
- Find the returns form in the “My Orders” tab.
In the order history, click on the order number in question, preceded by a #. Then click on the black bar “make a return” then follow the different steps. - Download the prepaid return label and print it.
- Insert the delivery note received into your order.
- Stick the prepaid label on your package.
- Drop off your package at the post office or at a Colissimo point.
If you cannot log in to your account, here is the return form link: https://app.fastoche.co/app?shop=studio-boheme-paris&view=home
You will only need your order number and your postal code.
Return and refund information:
- We advise you to keep proof of sending your package.
- The refund will be made upon receipt of your return.
- To benefit from a refund, the clothes must be in their original condition: neither washed, nor worn, nor stained.
- The labels (fabric and cardboard) must not have been removed.
We reserve the right to refuse your return and cancel its refund if the return conditions are not respected.
Return costs are the responsibility of the customer. They will be deducted from your refund. For all orders from France, the form allows you to generate a Colissimo label for an amount of 6 euros which will be deducted from the reimbursement.
Yes. We deliver all over the world.
All your order and payment data are sent encrypted using the SSL protocol, from your computer to the electronic payment terminal of our banking partner.
You can control the security system by placing a closed padlock at the bottom of the page, a security symbol. You can therefore pay online with complete peace of mind, no data is kept.
In order to remain in a coherent ecological approach, we have chosen to produce our collections in Europe, in Portugal, in a family workshop. Country renowned for its qualitative production and whose proximity reduces the impact of transport. Another advantage, this distance also allows us to build a special relationship with our partner workshop since the beginnings of Studio Bohème.
